Create new Support Request

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 General

For general questions or concerns you have before signing up with us. No support questions, please.

 North American Server Support

Direct support/help is available for our North American Server. Expect quick replies.

 Arabic & European Server Support

Direct support/help is available for our Arabic & European Server. Expect quick replies.

 Trial (48 hours)

If you would like a 48-hour trial of our services, please open a ticket and we will assist you accordingly.

 Reseller/Restream/Affiliate

Please limit inquiries to Reseller, Restream, and Affiliate topics only.

 Request a Channel

If you couldn’t find a specific channel, please let us know and we will do our best to cater to your needs.

 Refund (Cancellation)

Need to cancel or request a refund for your account? Please review our refund policy at this link: https://rocketstreams4k.com/refund-policy/ to understand our terms.